Refunds and cancellations
Effective 4 October 2026. Scire is provided by Lebelo Labs in Lesotho. The Free plan has no charge to refund.
14-day refund window
For Plus, you may request a full refund within 14 days after each payment, including a renewal payment. Email katleho@tryscire.com with the email address used at checkout and the payment date. We will arrange eligible refunds through Paddle, which processes Plus payments as merchant of record. This policy does not limit any additional rights you have under applicable law.
Cancel a subscription
You may cancel a paid Plus subscription from Scire’s Billing page, through the manage-subscription link in your Paddle payment email, or by contacting katleho@tryscire.com. Cancellation normally takes effect at the end of the current paid period and prevents future renewals. A refund request is separate from cancellation; tell us if you want both.
Payment support
Paddle can also help with payment records, refunds, and cancellation at paddle.net. We will work with Paddle on a request you send directly to Scire. Approved refunds are returned by Paddle to the original payment method where possible.
Questions: katleho@tryscire.com · Terms of service · Privacy notice